Video-enriched communication between your team and your customers. Not just sending video — delivering AI-generated findings, approval requests, and compliance documentation in a single thread.
VQS analyzes the video, messaging delivers the findings. Customers get clear, human-readable summaries of what was found — with video evidence attached.
Service approvals, repair authorizations, and work order sign-offs — embedded in the message thread. One-tap approve with full audit trail.
Real-time delivery tracking, read receipts, and engagement analytics. Know exactly when a customer viewed the inspection video and what action they took.
SMS, email, and in-app channels. Customers respond directly — questions, approvals, payment — all in one conversation thread tied to the inspection record.
AI-powered translation for customer-facing messages. Technician records in English, customer receives in their preferred language — automatically.
Every message logged, timestamped, and archived. TCPA-compliant opt-in management. Audit-ready communication records for regulatory requirements.
When customers can see the evidence — the dent, the worn brake pad, the fluid leak — they approve faster, pay more, and dispute less. TruVideo messaging makes the invisible visible.